Publicado por If you are based in the European Union (EU) but are using your account with one of our non-EU entities, their Article 27 representative is Ticketline Unlimited Company t/a Ticketmaster. The data controller that processes your information depends on which market you have an account or subscription with. Where we do this, we will ensure that appropriate safeguards are put in place.
If we ever make any major changes to our privacy practices, we’ll let you know. If you’d like further information, or have any questions, please contact us using the details in the ‘Contact’ section below. Our goal is to maintain your trust and confidence by handling your personal information with respect and putting you in control.
So long as your account remains active we will continue to retain the information we have processed about you. Whenever you purchase a ticket, log into your account, or interact with us, we log this activity. If you click on a third-party link, you will be taken to websites we do not control. We are not responsible for third party websites and apps. The security measures we use will depend on the type of information collected.
Your choices & rights
- Click on ‘Learn More’ for more information or scroll down to read the full policy.
- If you think that an unauthorized account has been created using your name, contact us.
- If we need to share information for reasons not described in this policy, we will inform you prior to doing so.
- If you’d like further information, or have any questions, please contact us using the details in the ‘Contact’ section below.
- So long as your account remains active we will continue to retain the information we have processed about you.
- The security measures we use will depend on the type of information collected.
We have a global privacy team in information security and privacy that ensure end-to-end protection of your personal information throughout the information lifecycle. We will notify you of any material changes to this policy as may be required by law. The Ticketmaster family of companies also provides support services on behalf of one another and therefore acts as processors on behalf of the data controller to whom you have provided your information.
Global Rights (excluding United States)
- If you think that an unauthorized account has been created using your name, contact us.
- Click on ‘Learn More’ for more information or scroll down to read the full policy.
- The security measures we use will depend on the type of information collected.
- If you’d like further information, or have any questions, please contact us using the details in the ‘Contact’ section below.
- The Ticketmaster family of companies also provides support services on behalf of one another and therefore acts as processors on behalf of the data controller to whom you have provided your information.
- We are not responsible for third party websites and apps.
Some purposes are primary purposes that are necessary in order for us to provide our services or products or to fulfill our legal obligations. In situations where a third party for an event organizer requires the collection of health information (such as test results), please refer to their privacy policy and terms basswin to understand how your information was collected and used. The list of entities who process your information, depending on where you create an account, can be found above the ‘Contact’ section.
Other secondary purposes aren’t strictly necessary to provide our services but provide additional value and are therefore typically subject to your choices. We collect and use your information for lots of reasons such as helping you get into the shows you love, sharing news, for marketing and as otherwise required by law. This policy does not apply to the privacy practices of those websites.
Among other rights, you can choose whether to receive marketing from us. Your choices and rights for each scenario are explained in more detail below. If you have any questions about the above, or our approach to privacy, our dedicated Privacy Office, including our Chief Privacy Officer, Dan Rice, is here to help. From time to time we may change our privacy practices.